Privacy Policy

We collect the information needed to operate 365W, including:

• Account details, such as your username and email address. Passwords are stored only as one-way password hashes.
• Essential session identifiers used to keep you signed in and protect your account.
• Technical and usage data, such as IP address, browser user agent, request logs, playback allowance, and security events.
• Membership and transaction details, such as the plan selected, payment status, currency, and provider reference. 365W does not receive or store full card details.
• Messages you send to our support address.

We use this information to provide accounts and streams, process membership access, enforce viewing limits, answer support requests, prevent abuse, secure the service, diagnose faults, and comply with legal obligations.

365W uses essential secure cookies for sign-in sessions and, when you choose an external sign-in provider, short-lived cookies that protect the authentication flow. We also use browser session storage to remember a checkout selection. We do not currently use advertising or analytics cookies.

We share only the information needed with infrastructure, stream delivery, payment, and optional authentication providers that help us operate the service. A hosted payment provider processes payment credentials under its own privacy terms. We may also disclose information where required by law, to protect users or the service, or in connection with a business transfer. We do not sell personal information.

We retain account and membership records while your account is active and as needed for support, fraud prevention, accounting, and legal obligations. Session records expire automatically. Operational logs are retained only as long as reasonably needed. We use encrypted transport, secure session cookies, access controls, and password hashing, but no online service can guarantee absolute security.

Our providers may process information in countries other than your own. Where required, we use appropriate safeguards for those transfers.

You may update basic account details from your account page. Depending on where you live, you may also have rights to access, correct, delete, restrict, or receive a copy of personal information, or to object to certain processing. To make a request, email support@365w.org. We may need to verify your identity.

365W is not directed to children under 16, and we do not knowingly collect their personal information. A parent or guardian who believes a child has provided information should contact us.

We may update this policy as the service or legal requirements change. The date above shows the latest revision. Questions about privacy can be sent to support@365w.org.